AI outperforms physicians in answering patient’s questions
Do patients prefer AI or physician responses to their questions. Based on a study in JAMA Internal Medicine by Ayers et al (2023), the answer is AI: Of the 195 questions and responses, evaluators preferred chatbot responses to physician responses in 78.6% (95% CI, 75.0%-81.8%) of the 585 evaluations… Chatbot responses were rated of significantly…