Patients aren’t great price shoppers

That is the finding from a recent Health Affairs article by Desai et al. (2021). We launched a large online advertising campaign to increase consumers’ awareness about insurer-specific negotiated price information available on New Hampshire’s public price transparency website. Our campaign led to a more than 600 percent increase in visits to the website. However, in…

EHR Fatigue

Electronic health records (EHR) are supposed to improve quality. While EHRs certainly are highly useful for information sharing, they may have adverse consequences. One issue may be that EHRs may induce fatigue in physicians and sap their needed energy/concentration away from their primary task: caring for patients. To test whether EHRs increase physician fatigue and…

EHR and physician burnout

Electronic health records (EHR) have the potential to greatly improve the quality of care. EHRs allow multi-specialty teams to access the same underlying medical information and eliminate the issue of miscommunication due to poor physician hand writing. At the same time, EHR increase data entry burden. Is the benefit of EHR worth the cost? One…